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Frequently Asked Questions
Is there a warranty on FreezeSense devices?
Yes! All FreezeSense devices come with a limited warranty covering manufacturing defects.
Can I monitor multiple ice machines from one dashboard?
Absolutely. Our platform allows you to monitor multiple devices at once through a single login.
What happens after my 12-month commitment?
After your initial term, you can continue month-to-month or renew your contract for additional benefits.
How quickly can I get started after signing up?
Once you complete your sign-up and confirm your shipping details, we typically ship devices within 2-3 business days.
Do you offer custom devices?
Absolutely, our Enterprise Tier offers custom device solutions. Contact our Enterprise Sales Team to discuss a solution that meets your needs.